What is the booking process for a Galapatours Galapagos cruise?
One of our clients' most frequently asked questions
What is the booking process for a Galápagos cruise?
We love to help people find their dream vacation to the Galápagos. Whether you give us a call, contact us via email, or use our website inquiry form, one of our Galápagos travel experts will be more than happy to answer any questions, recommend ships and itineraries, and walk you through the whole process!
Step 1: Find the trip to match your interest, wallet, and timeframe. If you have already started looking for Galápagos Cruises, you will have quickly noticed that the sheer amount of options can be quite overwhelming. To help you navigate the countless departures and itineraries that our fleet of over 70 Galápagos Yachts offer, we have put together a great filter page. Use this page to filter by price, date, and even islands, visitor sites, or even animals you might see! We update all dates, prices, and availabilities daily, and are proud to host what is doubtlessly the world's most complete collection of information.
Step 2: Found something you love? We'll hold your spaces, free of charge! If you find a cruise you like, you can either inquire directly with us or make an unbinding booking online. We will then reach out to the shipowners to put a hold on your spaces for a limited time, free of charge. Once we have confirmed your block with the ship, we will send you a written confirmation of your reservation and include full payment details in an invoice. Typically, we are able to hold unpaid reservations for up to 1 week*. This gives us time to clarify all your remaining questions, and also ensures that no other passengers can book your spaces, while we continue our conversation.
Step 3: Confirm your booking. In order to confirm your booking, we ask for a 20% deposit. You can pay via bank transfer or credit card. Keep in mind, that we can only hold your spaces for a limited amount of time. If we don't receive your payment after this time, we can no longer guarantee that the places will be available or that the price won't increase. To prevent disappointment, we will automatically cancel your reservation if we don't receive your deposit by the due date stated on your booking reservation.
Booking confirmation & Payment As soon as we have received your deposit and a completed passenger information form, we will be pleased to send your booking confirmation and updated invoice, along with your trip itinerary, a suggested packing list, pick up, drop off and transfer information, and other great tips for your cruise.
Final payment and flight tickets. 65 days before your cruise sets sail, you will need to pay the remaining balance of your booking. At the same time, we will instruct the ship operator to issue a service voucher for you. This voucher arrives 1-2 weeks before your cruise departure date, but once it does, we will send it to you along with an additional booking confirmation from the ship operators themselves.
**for last-minute bookings (65 days or less prior to departure), we might not be able to hold your spaces for so long. Also, we will require the full payment of your cruise upon booking.