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My flight is delayed. How can I contact the ship?

One of our clients' most frequently asked questions

My flight is delayed. How can I contact the ship?

My flight is delayed. How can I contact the ship?

If your flight is delayed, if you cannot find your guide at the airport or if you can't make it to the meeting point in time, please call the emergency number we communicated to you prior to your trip.

In case you have bought your flights through us, there is no need to worry. We have let the ship know which flights you are booked on, and the ship's crew knows if your flight has experienced a delay. In case you have booked your flights to and from Galápagos yourself and your flight experiences a big delay, we cannot guarantee that the ship will wait for you. According to our terms and conditions you will be running the risk of missing your cruise, without right to reimbursement.

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